Bowlsome Smoothie
Impact
- Delivered a full self-serve order flow from start through confirmation.
- Met the brief’s accessibility needs for reach, contrast, and readable text.
- Left a reusable UI system ready for kiosk prototyping and future testing.
Overview
Bowlsome Smoothie is built around customizable smoothie bowls. The project was an in-store self-service kiosk so customers can order on their own. I designed the flow for a 2304 by 1632 kiosk screen, from opening through size, ingredients, toppings, cart, payment, and confirmation. That included the brand system, wireframes, high-fidelity screens, and design decisions aimed at reach and readability on a shared kiosk.
Problem
Customers want customizable smoothie bowls, but waiting in line slows the process, so the kiosk had to stay fast without cutting customization or accessibility.
Process
From the client brief, use case, and user stories, I mapped the order flow, then wireframed opening, choosing, and checkout for the 2304 by 1632 kiosk. I expanded the given colors (#374B4A, #0CCA4A), chose Krub, and built spacing, buttons, cards, and fields on an 8px base with enough contrast around actions. Primary controls were placed lower on the screen with reach in mind, especially for wheelchair users.
Final screens
Screens move from bowl size through ingredients, add-ins, toppings, review, cart, payment, and confirmation, with a quicker path alongside full customization. Ingredient cards leave room for calories and allergens. Primary actions sit lower for reach, and review and cart keep totals and edit controls visible before pay.
What I would test
I did not run live usability testing on this project, but I would validate a few decisions before a store rollout. First, the checkout path: can a first-time customer move from cart to payment to confirmation without help, and where do people hesitate on totals, edits, or payment? Second, my reach hypothesis: I placed the most important actions toward the bottom of the screen so the ordering software would stay usable for wheelchair users and others with limited vertical reach. I would test whether that placement actually helps, or whether people look for those controls higher on a large kiosk display. I would also watch whether customization stays fast enough for a busy line, and whether calorie and allergen details on ingredient cards are noticed when they matter.